It is customary for a bank to freeze a depositor's account once the bank officials learn of the depositor's death. This can become a great burden for the family since the funds cannot be withdrawn until certain documentary requirements are met. (And a very good reason to open an ATM account with a co-depositor you trust.) In the event that a Banco de Oro account is frozen due to the death of the depositor, the following are the mandatory documents before the heirs can withdraw from the deceased's BDO account:
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